Performance suspensions are caused by metrics such as Order Defect Rate, late shipment rate or cancellation rate. A strong Plan of Action explains the root cause and the fixes you have made.
What we do
- Analyse your metrics and find the orders or patterns behind them
- Write a root-cause Plan of Action in Amazon’s expected format
- Set up a process to keep metrics healthy after reinstatement
Send us your suspension notice. We will tell you honestly whether we can help.