Frequently asked questions

What is Amazon Seller Account Reinstatement?

Amazon Seller Account Reinstatement is the process of recovering a suspended or deactivated Amazon seller account. This can occur for a variety of reasons, including policy violations, performance issues, or intellectual property complaints. Our services help sellers appeal the suspension and get their accounts reinstated with a higher success rate.

Why Was My Amazon Seller Account Suspended?

There are several reasons why an Amazon account might be suspended, including:

  • Policy Violations: Selling restricted products, violating Amazon’s terms of service, or improper use of intellectual property.

  • Poor Account Health: Issues such as late shipments, high order defect rate, or poor customer feedback.

  • Performance Issues: Low seller ratings, unaddressed complaints, or failure to meet Amazon’s performance targets.

    We can help identify the root cause of your suspension and develop a strong plan of action for reinstatement.

How Can You Help with My Account Reinstatement?

We specialize in creating detailed and effective plans of action that address the specific issues leading to your account suspension. Our team will:

  • Analyze the suspension reason and related notifications from Amazon.

  • Prepare a comprehensive and professional Plan of Action (POA) tailored to your case.

  • Submit the POA on your behalf and follow up with Amazon for timely resolution.

With our 99% success rate, we have a proven track record in getting accounts reinstated quickly.

What is a Plan of Action (POA) and How Does it Work?

A Plan of Action (POA) is a formal document submitted to Amazon to appeal the suspension. It addresses:

  • Root Cause Analysis: A clear explanation of why the issue occurred.

  • Corrective Actions: Steps you’ve taken to fix the problem.

  • Preventive Measures: Long-term solutions to prevent future violations.

A strong POA significantly improves your chances of reinstating your account.

How Long Does the Account Reinstatement Process Take?

The reinstatement process usually takes between 1 to 4 weeks, depending on the complexity of the issue and Amazon’s response time. However, with our expert services, we expedite the process to ensure your account is reinstated as quickly as possible.

Can You Help if My Account Was Suspended for a Policy Violation?

Yes! Whether your suspension is due to restricted product listings, intellectual property complaints, or other policy violations, we have experience handling all types of Amazon seller account issues. We craft targeted appeals for each situation to ensure compliance and successful reinstatement.

What Are the Costs for Your Services?

Our fees are based on the complexity of the case and the level of support needed. We offer transparent pricing and a free initial consultation to assess your situation. Contact us for a customized quote based on your specific needs.

What Information Do I Need to Provide for Reinstatement?

To begin the reinstatement process, we will need:

  • Suspension Notice from Amazon.

  • Account Details (e.g., Seller ID, ASINs involved).

  • Any supporting documentation or evidence related to the issue (if available).

Once we have these details, we can get started with the appeal process.

Do You Guarantee Reinstatement?

While we have a 99% success rate, reinstatement depends on the specifics of your case and Amazon’s evaluation. We provide a well-crafted plan of action, follow up with Amazon, and increase your chances of success.

How Do I Contact You for Assistance?

You can reach us via:

  • Email: support@sellerreinstatement.com

  • Phone: +91-9708109746

  • WhatsApp: +91-9708109746

  • Alternatively, use the Contact Us form on our website, and our team will get back to you within 24 hours.

Can I Prevent Future Suspensions After Reinstatement?

Yes, we help you set up ongoing compliance strategies to ensure you don’t face future suspensions. This includes regular checks of your account health, staying updated with Amazon’s policies, and adopting best practices for customer service and inventory management.

How Do You Handle Sensitive Information?

We take privacy and security seriously. All your data is treated with the utmost confidentiality. We use secure systems and encryption to handle your information during the reinstatement process. Our goal is to help you recover your account without compromising any sensitive data.

How do I reinstate my account on Amazon Seller Central?

To reinstate your Amazon seller account, you need to submit a comprehensive Plan of Action (POA) that addresses the issues leading to suspension. Ensure your POA includes:

  1. A detailed explanation of the problem.

  2. Corrective measures taken.

  3. Preventive steps for future compliance. Once submitted, Amazon typically reviews your case within 48 hours.

What is Amazon account reinstatement?

Amazon account reinstatement refers to the process of resolving violations or complaints that led to the suspension of your seller account. By addressing Amazon's concerns through a Plan of Action, you can regain access to your account and resume selling.

How long is Amazon seller suspension?

The duration of an Amazon seller suspension varies. It depends on how quickly and effectively you respond to the issue. Submitting an accurate Plan of Action can expedite reinstatement, sometimes within 48–72 hours.

How do I unsuspend my Amazon seller account?

To unsuspend your Amazon seller account:

  1. Identify the root cause of the suspension.

  2. Create a detailed Plan of Action (POA).

  3. Provide supporting evidence, such as invoices or certifications. Submit these documents via Amazon Seller Central for review.

Can I open another Amazon seller account after suspension?

Amazon's policy prohibits opening a new seller account to bypass suspension. Instead, focus on resolving issues with your current account to avoid permanent deactivation.

Can you have two Amazon selling accounts?

Amazon allows multiple seller accounts only under specific circumstances, such as operating separate businesses. Each account must have distinct bank details, tax information, and email addresses. Prior approval from Amazon is required.

Does Amazon permanently suspend accounts?

Yes, Amazon can permanently suspend accounts for severe or repeated policy violations. However, you can appeal with a well-prepared Plan of Action to resolve the issues and potentially reinstate your account.

Can I reapply for an Amazon seller account?

If your Amazon account is deactivated, you can appeal through the reinstatement process. Reapplying with a new account without addressing the suspension may lead to further restrictions.

Can I reapply for an Amazon seller account?

If your Amazon account is deactivated, you can appeal through the reinstatement process. Reapplying with a new account without addressing the suspension may lead to further restrictions.